This article provides an in-depth explanation of comments. If you are looking for quick instructions to create a new comment, consider reading this article.
Student Comments were designed to help facilitate communication regarding student behavior among the staff at a school. Instead of each teacher keeping notes about students, which are difficult to share with the rest of the staff, or instead of a complicated Google Doc which allows for the staff to be able to communicate, but is limited in its reporting capabilities, JumpRope allows staff to instantly know the behavior history (positive and negative) of a student. Schools can also analyze comments to look for behavior trends or patterns that might be an issue at the school.
Comments are centered around the advisory system that is common in many schools. Each student is assigned an Advisor. This can either be done by linking the student's advisor to the teacher of a course (for those schools who have a course that is their advisory) or it can be done manually in the Backoffice. When a comment is written about a student, by default the comment is assigned to that student's Advisor. If you need help setting up advisors in JumpRope, check out this article.
Can students or parents read comments?
No. Unless you specifically email the comment (more here on emailing comments to parents and students); comments are designed to be professional communications among staff members. They will never be automatically shown to students or parents via email or via the Student & Parent portal. Because of this, teachers can feel comfortable providing full details to other educators in the effort to respond as effectively as possible, and do not need to worry about the comment being read out of context by students or parents.
Open vs. Resolved
Many schools choose to use comments to describe positive or negative student behavior. For example, a comment may be written if a student is insubordinate in class. In this event, the writer of the comment may wish to ensure that another staff member follows up with the student (instead of just noting it on the record). In this case, the issuer should leave the comment "open" and assign it to the staff member (perhaps a dean?) that is the right person to follow up. The assignee then receives email notification (and the comment is front and center on their JumpRope dashboard), can enter follow-up comments, and mark the comment as resolved.
In the Admin Console, up to 12 comment types can be specified to help categorize comments. Common schemes include:
- Create a type for specific violations (e.g. Uniform, Electronics, Insubordination, Food or Drink, etc.)
- Create types aligned to school character traits (e.g. Compassion, Collaboration, Commitment, Responsibility).
Additionally, it can be very valuable to have a Parent Contact type and use comments to document emails and phone calls with parents.
Comment types also have a color associated for easy identification, and the type will be shown in all on-screen and printed reports for easy filtering and sorting.
Check out this article for some examples of Comment Types and their uses!
Interventions can be enabled in the Admin Console. They are designed to provide some structure to the follow-up associated with an incident or comment. They are commonly used to manage detention or community payback systems. You can read more about interventions here.