Manage Staff Accounts

What does this page include?

You'll learn how to manage existing staff accounts including editing details, adding and removing school access, adding school access in bulk for a set of teachers and how to manage deactivated accounts.

Who is this information for?  

District and possibly School level administrative staff.

What’s important to know?

Staff with District level access are assumed to have full admin permission to each school site through the Staff page

What’s changed?

See here for common changes that you might encounter.  Some changes particularly relevant to this document are described below.

• Staff accounts for JumpRope now only have one active email address.  This address is used as a staff member’s login username and their current contact address.  There is no longer a need for a preferred email address or multiple usernames. In the event of a change in email address simply edit the staff user’s Email field.
• Connected accounts (one teacher, more than one school) can now be managed locally without direct support from JumpRope.  Create a staff account once and then select the schools/sites that they should have access to along with the level of access they should have.
• By default the list view of staff accounts includes all schools and all active accounts.  Filter the view by active status or by school site.

How to edit existing staff accounts

From the Admin Console page, People section, select Staff...

To edit basic elements of account (name, email, nickname, title, image) select More Options menu ⋯ for the specific account.

Edit elements as needed in the details window that opens.

To edit basic and advanced elements of account (above plus schools access, external ID, and permissions) click on user's name to open individual staff page.

To edit permissions for existing school access role click on More Options menu ⋯ next to desired school.  Select to allow/disallow permissions for Backoffice and/or Admin Console for given school role.  Edit external ID as needed. Remove school role by selecting Deactivate.

To add new school role select New Role.

Disabling, managing, and re-enabling disabled staff accounts

Accounts can be disabled from all access at one time or access to specific school sites can be managed separately.

To disable an entire account from all school roles, from the Admin Console page, select Staff.  Select More Options menu ⋯ for the specific account and click on Disable Staff Account. 

To re-enable an entire account, change the view to Disabled Staff Accounts. Select user by clicking on email field.  On staff account specific screen, next to desired school role, select More Options menu ⋯.  Select Edit and then remove check for Disable and save.

To disable specific school roles from an account (i.e. remove access from one school but maintain access to another), click on staff name.  On staff account specific screen, next to desired school role, select More Options menu ⋯.  Select Edit and then select the Disabled switch.

To re-enable specific school roles on an active staff account, click on staff name.  On staff account specific screen, next to desired school role, select More Options menu ⋯. Select Edit and then remove check for Disable and save.

Adding school access in bulk to a set of staff accounts

Sometimes you may need to add school access to a set of existing staff accounts, this can be completed in bulk using the import feature.

Select "Import from CSV" from the upper right menu.

In the import tool that displays, select the desired school(s).  Select Next.

Either Copy/Paste from an existing spreadsheet or type directly into the import feature.  Select Continue.

The import feature will validate your entries.  Correct any errors and confirm the import.

Note, removing permissions for a school is not an action that can be performed in bulk.  Please see here for information on how to remove school access a staff account at a time.