Frequently Asked Questions
These frequently asked questions pertain to JumpRope's school- and district-based product only. They do not apply to the free edition of JumpRope or to the Teach For America OSAT.
- It's the end of the school year, what do I need to do?
- Can I sign in to JumpRope using my Google Apps account?
- When a teacher goes on leave, how do we set up an account for the incoming teacher?
- How do I re-use curriculum from previous years in the Plan tab?
- How do I access the online training course?
- Standard Assessment Count - Which Standards/Indicators have I assessed?
- Can I assign different dates to the same assessment?
- How do I enable Google Apps Single Sign-On for the Family Portal?
- How can I access Mastery data for a student that has been un-enrolled or is no longer active?
- Can I auto-fill grades for a standard in the Grade tab?
- Rigor Rating...What is it? What does it do?
- Single User Accounts vs. School/District Accounts - What's the difference?
- Score Comments: How do I add comments for a specific student, standard, and assessment?
- How can I use JumpRope for Special Education?
- Contextual Help within JumpRope
- Who controls the schedule in JumpRope?
- How do I delete a grade for a course when a student is no longer enrolled?
- How can I use JumpRope to set individual student goals?
- Do grades carry over from term to term in JumpRope?
- How do I request a new feature?
- Can I download a backup of my data from JumpRope?
- Why did I get a Password Reset Email?
- How do I see missing work for a particular student or course?
- Can I get help logging in to the Student & Parent Portal?
- Can I get help seeing my grades on the Parent/Family Portal?
- How do I create custom courses and class lists?
- How do I edit a custom course?
- How do I share a course with a co-teacher?